What Super Mario can teach us about feedback

Psykologifabriken Team

The fourth design principle – monitoring of agreed behaviors – goes hand in hand with the underlying psychology of positive feedback. National economist Elinor Ostrom’s resource model focuses on observation and monitoring. We know from psychology studies that the effect of observing behavior in a group becomes even stronger when positive feedback is supplied. That is why we have expanded this principle.
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Exercises in the course

Siri Helle

Find a helpful role model

Write down at least three actions promoting relationships that you have seen a colleague do and that you appreciated and would like to see more of. This could be, for example, giving a compliment or offering to take on some work for a stressed colleague. 
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Train on your own
Principle 4
Quick
Siri Helle

Negative feedback falls on deaf ears

Give feedback on three positive things that are done correctly or that you appreciate for each corrective comment you make today. 
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Train on your own
Principle 4
Advanced
Siri Helle

Feedback at the right time

Next time a colleague does something you appreciate, mention it right away. For example, “It’s great that you have a suggestion!” 
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Train on your own
Principle 4
Max 15 min